Event Policy

REGISTRATION REFUND AND CANCELLATION POLICY

All registration cancellations and refund requests must be submitted in writing to info@onewesttourism.org

Requests received on or before [cancellation deadline] will receive a refund of the registration fee, less a $150 administrative fee.

After this deadline, refund requests will be considered only in cases of a documented medical or family emergency and are subject to One West Tourism Alliance’s approval. No refunds will be issued for cancellations received 14 days or fewer before the event begins, including cancellations due to medical or family emergencies.

No refunds will be provided for no-shows or unused portions of a registration. Attendees are responsible for canceling their own hotel, travel, and other reservations; any associated fees are the attendee’s responsibility.

For cancellation requests or registration assistance, please contact info@onewesttourism.org